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If you have any enquiry, please:

  1. Check our Help database where you may get your questions answered immediately, or
  2. Contact us via our support tickets so that you may be assured of a written response from us via email as well as in your SGBox Friends account within 3 days, or
  3. Send us a message on our Facebook page so that you may get our reply message within 3 days.

Alternatively, you may also call us via phone, WhatsApp, Viber, WeChat, Line, Kakao Talk, Tango or Hike at +65-81027788 from Mondays to Fridays, except public holidays, during our normal office hours as follows:

  • 10 pm to 5 am Eastern Time
  • 9 pm to 4 am Central Time
  • 7 pm to 2 am Pacific Time

In order for us to serve you better, please get ready your order number that starts with "SGBox" if you are enquiring about your order.

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